Privacy policy

Privacy Policy

Last updated: October 16, 2026

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit, use, or make a purchase from the website on which this Privacy Policy is displayed (the “Site”).

By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and purchase information
  • Information you provide when contacting customer support
  • Information relating to returns, refunds, and our 60-day money-back guarantee

Payment information may be collected and processed by Shopify and the payment providers available through our checkout. We generally do not directly store complete credit or debit card details.

We may also automatically collect information when you visit or interact with the Site, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location based on your IP address
  • Pages viewed
  • Products viewed
  • Referring websites or pages
  • Date and time of visits
  • Clicks, scrolling, mouse movements, and other Site interactions
  • Shopping cart and checkout activity
  • Cookie, advertising, and device identifiers

2. How We Use Your Information

We may use information we collect to:

  • Process and fulfill orders
  • Process payments
  • Ship products
  • Send order confirmations and shipping updates
  • Handle returns and refunds
  • Administer our 60-day money-back guarantee
  • Respond to customer questions and support requests
  • Operate, maintain, and improve the Site
  • Understand how customers use the Site
  • Measure advertising and marketing performance
  • Understand conversions and customer journeys
  • Provide and improve advertising
  • Prevent fraud, abuse, and unauthorized transactions
  • Protect the security of the Site and our business
  • Comply with legal, tax, accounting, and regulatory obligations

Where permitted by applicable law, we may also send promotional or marketing communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

3. Shopify

Our store is hosted and operated using Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate the Site, display products, process orders, manage customer information, and provide checkout and payment functionality.

When you visit the Site or place an order, Shopify may process information such as your contact details, shipping and billing information, order information, IP address, device information, and payment-related information.

Shopify may process certain information on our behalf and may also process information for its own purposes in accordance with its applicable privacy practices.

4. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate the Site, remember preferences, analyze Site traffic, measure advertising performance, and understand how visitors interact with our store.

Some cookies and technologies are necessary for the Site to function properly. Others may be used for analytics, advertising, measurement, or personalization.

Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

You may also manage cookies through your browser settings. Blocking or disabling certain cookies may affect some Site functionality.

5. Microsoft Clarity

We use Microsoft Clarity to help us understand how visitors use and interact with the Site.

Microsoft Clarity may collect information about your interaction with the Site, including:

  • Pages visited
  • Clicks and taps
  • Scrolling activity
  • Mouse movements
  • Device and browser information
  • IP address and approximate location information
  • Session and usage information

Clarity may use cookies and similar technologies and may provide session-recording and behavioral analytics functionality.

We use this information to understand customer behavior, identify usability issues, improve the Site, and improve the shopping experience.

Microsoft may process information collected through Clarity in accordance with its own privacy practices.

6. Microsoft Advertising

We use Microsoft Advertising, which may also be referred to as Bing Ads, to advertise our products and measure the effectiveness of our advertising campaigns.

Microsoft Advertising and related technologies may collect or receive information about your interaction with the Site, including:

  • Pages and products you view
  • Items added to your cart
  • Checkout activity
  • Purchases and conversion events
  • IP address
  • Browser and device information
  • Cookie and advertising identifiers
  • Referring information

We may use this information to measure conversions, understand advertising performance, improve our marketing campaigns, build advertising audiences, and provide advertising that may be more relevant to users.

Microsoft may process information collected through its advertising technologies in accordance with its own privacy practices.

7. How We Share Personal Information

We may share personal information with third parties that help us operate the Site and our business, including:

  • Shopify and ecommerce technology providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer service providers
  • Email and communications providers
  • Analytics providers, including Microsoft
  • Advertising providers, including Microsoft Advertising
  • Fraud prevention and security providers
  • Professional advisers where reasonably necessary

These providers may process personal information as necessary to provide services to us and may be subject to their own privacy policies and legal obligations.

We may also disclose information where required by law, in response to valid legal requests, to investigate suspected fraud or abuse, to protect our rights or customers, or in connection with a merger, acquisition, restructuring, sale, or transfer of our business or assets.

8. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

However, certain U.S. privacy laws may define some advertising or analytics activities involving cookies, advertising identifiers, or similar technologies as a “sale,” “sharing,” or use of personal information for targeted advertising.

This may include certain activities involving Microsoft Advertising.

Where applicable, you may have the right to opt out of these activities.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

  • Process and document orders
  • Provide customer service
  • Handle refunds and guarantee claims
  • Maintain tax and accounting records
  • Prevent fraud and abuse
  • Resolve disputes
  • Comply with legal obligations

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no method of transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on the U.S. state in which you live, you may have certain privacy rights, subject to applicable law.

These rights may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a portable copy of certain personal information
  • Request information about categories of information collected or disclosed
  • Opt out of certain targeted advertising
  • Opt out of certain sales or sharing of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Appeal certain decisions regarding privacy requests where applicable

To exercise a privacy right, please contact us through our Contact page.

We may need to verify your identity before processing certain requests.

12. California Privacy Rights

If you are a California resident, applicable California privacy law may provide additional rights regarding your personal information.

Depending on the circumstances, these rights may include requesting access, correction, or deletion of personal information and opting out of certain forms of sale or sharing of personal information.

You may submit a request through our Contact page.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

13. Do Not Track and Browser Privacy Signals

Some browsers or devices may transmit privacy preference signals.

Where required by applicable law, we will process recognized legally required opt-out preference signals in accordance with applicable requirements.

14. International Processing

Some of our service providers, including Shopify and Microsoft, may process information in locations outside the state or country where you are located.

Where required, appropriate safeguards may be used in connection with such processing or transfers.

15. Children's Privacy

The Site is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us through our Contact page.

16. Third-Party Websites and Services

The Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, legal obligations, or privacy practices.

Any updated version will be posted on the Site with a revised “Last updated” date.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact us through our Contact page.