Refund policy

Last updated: October 16, 2026

We want you to feel confident trying our products. This Return and Refund Policy explains our 60-day money-back guarantee and how returns and refunds are handled for purchases made through the website on which this policy is displayed (the “Site”).

1. 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on eligible purchases.

If you are not satisfied with your purchase for any reason, you may request a refund within 60 days of the date your order was delivered.

To request a refund, please contact us through our Contact page.

Please include your order number and the email address used to place your order so we can locate your purchase.

2. Opened, Used, or Empty Packages

Our 60-day money-back guarantee applies whether your product package is unopened, opened, partially used, or empty.

You may try the product during the guarantee period and still request a full refund if you are not satisfied.

3. Returning Your Package

To complete a refund request under our guarantee, we may require you to return the product package, whether it is unopened, partially used, or empty.

Please contact us through our Contact page before returning anything so we can provide the appropriate return instructions.

Please do not send a return without first contacting us.

4. Refund Amount

Approved claims under our 60-day money-back guarantee will receive a full refund of the amount paid for the eligible product.

Refunds will generally be issued to the original payment method used for the purchase.

Once a refund has been issued, your bank, card issuer, or payment provider may require additional processing time before the refund appears in your account.

5. Shipping Costs

Unless required by applicable law or the product arrived damaged, defective, or incorrect, original shipping charges are not refundable.

Unless otherwise required by law, customers are responsible for the cost of shipping a return back to us.

6. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as reasonably possible through our Contact page.

We may ask you to provide your order number and photographs of the product, package, or shipping materials so we can review the issue.

Depending on the circumstances, we may provide a replacement, refund, or another appropriate resolution.

7. Lost Orders

If your tracking information shows an unusual delay or you believe your order may have been lost, please contact us through our Contact page.

We may ask you to allow reasonable time for the shipping carrier to investigate before providing a replacement, refund, or other appropriate resolution.

8. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible through our Contact page.

We cannot guarantee that an order can be cancelled once it has entered processing or has already shipped.

If the order has already shipped, you may still use our return process and 60-day money-back guarantee where applicable.

9. Refund Abuse and Fraud

Our money-back guarantee is intended to allow genuine customers to try our products with confidence.

We reserve the right, where permitted by law, to refuse or limit refunds where we reasonably believe there has been fraud, repeated abuse of the guarantee, excessive refund activity, manipulation, false claims, or attempts to obtain products without payment.

10. Purchases Made Through Other Sellers

This policy applies only to products purchased directly through the Site.

If you purchased a product from another retailer, marketplace, or third-party seller, the return and refund policy of that seller will apply.

11. Consumer Rights

Nothing in this Return and Refund Policy limits or excludes any rights you may have under applicable consumer protection laws.

If applicable law gives you rights that are more favorable than the terms of this policy, those legal rights will apply.

12. Changes to This Policy

We may update this Return and Refund Policy from time to time.

Any updated version will be posted on the Site with a revised “Last updated” date.

13. Contact Us

If you have questions about a return, refund, damaged product, or our 60-day money-back guarantee, please contact us through our Contact page.