Shipping policy
Last updated: October 16, 2026
This Shipping Policy explains our shipping charges, delivery information, and other terms relating to orders placed through the website on which this policy is displayed (the “Site”).
1. Where We Ship
We currently ship orders within the United States.
2. Shipping Rates
For orders shipped within the United States:
- Standard shipping: $3.90 USD
- Free shipping: Orders of $50.00 USD or more
The free-shipping threshold is calculated using the order subtotal after any applicable discounts.
3. Processing Time
Orders are typically processed and shipped on the next business day after the order is placed.
Orders placed on weekends or public holidays will generally be processed on the next available business day.
During unusually busy periods, promotions, holidays, or circumstances outside our reasonable control, processing may occasionally take longer.
4. Delivery Time
Delivery typically takes approximately 4–7 business days after your order has shipped.
Delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, high shipping volumes, or other circumstances outside our reasonable control may occasionally result in longer delivery times.
5. Order Tracking
Where tracking is available, tracking information will generally be provided after your order has shipped.
Please allow some time for the carrier's tracking system to update after your shipment is created.
6. Shipping Addresses
You are responsible for providing a complete and accurate shipping address when placing your order.
Please review your shipping information carefully before completing checkout.
If you notice an error after placing your order, please contact us as soon as possible through our Contact page.
We cannot guarantee that a shipping address can be changed once an order has entered processing or has already shipped.
7. Taxes and Fees
Any applicable taxes or charges will be calculated and displayed at checkout where required.
You will not be required to pay separate customs duties or import charges for orders shipped within the United States.
8. Lost or Delayed Packages
If your tracking information shows an unusual delay or you believe your package may have been lost, please contact us through our Contact page.
We may ask you to confirm your shipping information or allow reasonable time for the carrier to investigate before providing a replacement, refund, or other appropriate resolution.
9. Damaged Packages
If your order arrives damaged, please contact us as soon as reasonably possible through our Contact page.
We may ask you to provide your order number and photographs of the damaged product or packaging so that we can review the issue.
Depending on the circumstances, we may offer a replacement, refund, or another appropriate resolution.
10. Undeliverable or Returned Packages
If a package cannot be delivered because of an incorrect or incomplete address, refusal of delivery, failure to collect the package, or another delivery issue, it may be returned to us.
If this happens, please contact us through our Contact page so we can review the order and determine the appropriate next steps.
11. Promotional Shipping Offers
From time to time, we may offer temporary free shipping, reduced shipping rates, or other shipping promotions.
Promotional shipping offers may be subject to separate eligibility requirements, minimum purchase amounts, expiration dates, or other terms.
12. Changes to This Shipping Policy
We may update this Shipping Policy from time to time, including changes to shipping rates, free-shipping thresholds, delivery estimates, carriers, or shipping practices.
Any updated version will be posted on the Site with a revised “Last updated” date.
13. Contact Us
If you have questions about shipping, delivery, tracking, or an existing order, please contact us through our Contact page.